Where does the
information you locate come from?
returned in searches may come from a number of public sources
including, state driver's license information, credit
information, change of address notifications, state automobile
registration, phone listings, and public utilities.
Lorenz Investigations uses
numerous sources to obtain the information. Depending on
the request it may be necessary to search and/or obtain the
information from several separate sources. We have access
to sources of information not available to the general public
and information sources requiring a standing paid membership.
How accurate is the
information you provide?
In general, the information available to us is
accurate but we can make no absolute guarantee. Even state
agencies such as the Texas Department of Public Safety, do not
guarantee their information and provides the following
disclaimer on their website: "DPS cannot
guarantee the records you obtain through this site relate to the
person about whom you are seeking information. Searches based on
names, dates of birth and other alphanumeric identifiers are not
always accurate. The only way to positively link someone to a
sex offender record is through fingerprint verification. "
There are many different factors that affect the
accuracy of information available to us.
People do not always use the same name when obtaining credit
or paying bills. A person may use their middle name as
their first name, or may spell their name different ways.
(John, Johnny, Jonathan, etc.)
People sometimes provide different address or variations of
addresses when paying bills or applying for credit.
information we find is based on the information our clients
provide to us. If a person requesting a search
provides the wrong date of birth or name, the information
yielded will be inaccurate.
There may be more than one person in the United States with
the same name and date of birth. If this is the case,
it will be necessary for you to provide us more information
to further narrow the search.
Reporting institutions such as credit agencies, utilities,
etc. make occasionally make mistakes and report incorrect
Why must I pay for the information before the
search is conducted?
We must pay for the information we obtain therefore it is
necessary to obtain payment for information searches prior to
the search being conducted. Believe it or not people have
refused to pay us for searches in the past after they have
received the information they requested. Even if no
information is located, or the information obtained does not
match the person for whom you are looking, a fee is assessed. The
information we obtain originates from many different public, but
not free, sources. The easiest way to pay for the
information requested is by credit card. In most cases the
information can be obtained in minutes.
Established businesses and law firms can be provided the
information prior to receiving payment.
I know the
person I am looking for has been arrested, why can't I
find the record of that arrest?
many reasons why a person who has been arrested would not appear
in a public database.
The person was
recently arrested and there is no disposition of the case.
If someone has been arrested and is awaiting trial or is in
any stage of the criminal justice system, between the
initial arrest and a conviction, the record will not be
entered as a criminal conviction.
The person was
arrested and received deferred adjudication. Deferred
adjudication is not a criminal conviction as long at the
person successfully completed community supervision
committed was a traffic violation or a minor offense, which
was not entered into state database system.
justice agency, which arrested or prosecuted the person, did
not enter the conviction information into the system.
In some cases, agencies are not reporting information to
state agencies such as the Texas Department of Public
Safety. In October of 2004, the Associated Press
reported problems regarding individual agencies failing to
report information to the Department of Public Safety.
I know a
person's name. Why can't I find them?
Unless the person's
name is so unique, that there is only one person in the United
States with that name, there will almost always be more than one
person listed. You must then provide further information
to narrow the search to one or a few people. For instance,
a search for John Smith returns over 500 records for Texas
What is the best way to locate someone?
The following is list
of different combinations of information that can be used to
locate someone. The list is in order of likelihood of
success. One (1) being the most likely to get a direct
Number - The most accurate way to locate a person.
Cell Phone number -
sometimes this is very accurate
Name (F, M, & LN)
& Date of Birth
Name (F, M, & LN)
& previous address (street, city, state, zip code)
Name (F, M, & LN)
Name only -
depends on the uniqueness of the name
address - sometimes
Will you provide me someone's social security number?
No. We do not
provide social security numbers as this is the most common way
for which identity theft occurs.
will you provide me the information I have ordered?
We can send you the
information by email in PDF format or print the information and
mail it to you. The emailed information is done at no
additional cost. The printed and mailed version is 10
dollars. We can also provide you the information over the
phone as long as it is a small amount of information.
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